Privacy policy

Privacy Policy for Cruise in Ride

Last Updated: April 27, 2026

1. Introduction

Welcome to Cruise in Ride. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application available on iOS.

By using Cruise in Ride, you agree to the practices described in this policy. If you do not agree, please do not use the application.

2. Information We Collect

We collect the following types of data to provide our transportation services:

2.1 Contact Data

Name: To identify you within the platform and personalize your experience.
Email Address: For account-related communications, trip notifications, and customer support.
Phone Number: For account verification, communication during trips, and emergency contact.

2.2 Location Data

Precise Location (GPS): Required to connect drivers with passengers, calculate routes, estimate arrival times, and ensure safety during trips.

2.3 Financial Data

Payment Information: We process payment data to facilitate in-app transactions. Credit/debit card data is securely processed by PCI DSS-certified payment providers.

2.4 Identifiers

Unique User ID: To maintain your active session, sync data across devices, and ensure account security.
Physical Address: To confirm pickup and destination points for trips.

3. How We Use Your Information

We use your data for:

Table

Purpose	Description
App Functionality	Provide the requested transportation service, including driver matching, navigation, and fare calculation.
Security	Verify identities, prevent fraud, and ensure the safety of drivers and passengers.
Communications	Send notifications about your trip, status updates, and important alerts.
Advertising & Marketing	Send promotions, special offers, and updates about new services (only if you have given consent).
Customer Support	Respond to inquiries, resolve disputes, and improve our service.
Legal Compliance	Comply with regulatory obligations and respond to requests from competent authorities.

4. Sharing Information

We do not sell your personal information. We only share data in the following circumstances:

With Drivers/Passengers: Limited information necessary to complete the trip (name, profile photo, location).
Service Providers: Payment processing companies, map/navigation services (Apple Maps, Google Maps), and cloud storage providers.
Legal Authorities: When required by law or to protect user safety.
Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Data Security

We implement technical and organizational security measures to protect your information:

SSL/TLS encryption for data transmissions
Secure storage on certified servers
Two-factor authentication (2FA) available
Restricted access to authorized personnel only
Regular security audits

6. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate information
Deletion: Request deletion of your account and data
Portability: Receive your data in a readable format
Objection: Opt out of marketing communications

To exercise these rights, contact us at: support@cruiseinride.com

7. Data Retention

We retain your personal data while you maintain an active account. If you delete your account, data is anonymized or deleted within 30 days, except where the law requires additional retention.

8. Minors

Cruise in Ride is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we discover that a minor has provided data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or email. The "Last Updated" date indicates the most recent version.

10. Contact Us

If you have questions, concerns, or requests related to this policy:

📧 Email: support@cruiseinride.com
🌐 Website: www.cruiseinride.com
📍 Address: 3409 canopy trail, pelham AL 35124

11. Consent

By using Cruise in Ride, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

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